Department 03 · Concierge & Hospitality

Tailored assistance — travel, lifestyle, on-call.

Bespoke concierge for travelers, executives, and private clients — from VVIP airport lounges to travel, lifestyle, and on-call assistance.

Services

01

VVIP Sapphire Lounge — CGK Jakarta

Premium arrival/departure lounge and immigration assistance.

02

Airport Meet & Assist

Escort and fast-track services across Jakarta, Bali, and Surabaya.

03

Travel Planning & Concierge

Itineraries, bookings, and on-trip assistance with a direct concierge number.

04

Lifestyle Requests

Dining, wellness, retail, and event access handled discreetly.

05

Corporate & Executive Concierge

Ongoing concierge support for teams and traveling executives.